Top-down view of a corrugated metal hip roof, its hips meeting at a central peak — Stock photograph · illustrative overlay · not a SureClaims project · no measurements shown

Supplements · Xactimate & Symbility estimates · inside your CRM

Roofing supplementsBuilt line by line

SureClaims is the estimating and supplement team for roofing and restoration contractors who run insurance work at volume. Supplement documentation and Xactimate and Symbility estimates, worked inside your CRM, on the trades you actually perform.Supplement documentation and Xactimate and Symbility estimates for roofing and restoration contractors, worked inside your CRM.

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Platforms: Xactimate · Symbility
CRMs in use: AccuLynx · Roofr · JobNimbus
Roles on your files: Estimator · Supplementer · Follow-up coordinator · Account manager

01The scope

The roof line items we document, and what backs each one.

01Drip edgeUnit: LF
Location
Eaves around the main hip roof, and both rakes of the front gable.
Line item
Drip edge, installed at eaves and rakes
Why it gets left off
It can be scoped at the eaves only, or left off where the old roof never had it.
What supports it
IRC 2021 R905.2.8.5 calls for drip edge at the eaves and rake edges of shingle roofs, where adopted locally. Eave and rake lengths come from the measurement report, with photos of both edges.
On the sample sheet
- Drip edge: first scope 148 LF , then documented 196 LF (quantity revised)
02Starter courseUnit: LF
Location
Along the eaves, and up the gable rakes where the manufacturer's instructions call for it.
Line item
Asphalt starter course
Why it gets left off
It can be treated as part of the waste allowance instead of a line of its own.
What supports it
IRC 2021 R905.1 ties roof covering installation to the manufacturer's installation instructions, where adopted locally. The shingle manufacturer's instructions set out the starter course where the product calls for one. Lengths come from the measurement report.
On the sample sheet
- Starter course: not on the first scope , then documented 196 LF (added)
03Ice and water barrierUnit: SQ
Location
The eaves and the valley where the front gable meets the main roof.
Line item
Ice and water barrier (self-adhering membrane)
Why it gets left off
The eave requirement depends on the jurisdiction and the valley requirement comes from the manufacturer, so neither is automatic on a first scope.
What supports it
IRC 2021 R905.1.2 requires an ice barrier (a self-adhering membrane or two cemented layers of underlayment) from the eave edge to at least 24 inches inside the exterior wall line, in areas the jurisdiction designates as having a history of ice forming along the eaves, where adopted locally. The self-adhering product and valley linings follow the manufacturer's installation instructions. Eave and valley lengths come from the measurement report.
On the sample sheet
- Ice and water barrier, eaves and valley: not on the first scope , then documented 5.76 SQ (added)
04Hip and ridge capUnit: LF
Location
The four hips and the main ridge.
Line item
Hip and ridge cap shingles (manufactured)
Why it gets left off
It can be written as cut-from-field shingles when the shingle line calls for its own hip and ridge product.
What supports it
The manufacturer's installation instructions for the shingle line, and hip and ridge lengths from the measurement report.
On the sample sheet
- Hip and ridge cap (manufactured): not on the first scope , then documented 112 LF (added)
05Step and counter flashingUnit: LF
Location
Where the lower roof meets the two-story wall.
Line item
Step flashing, plus counter flashing where the wall finish calls for it
Why it gets left off
Wall flashing sits under siding or behind counter flashing, so it's easy to miss from a desk review, or to list as reuse.
What supports it
IRC 2021 R905.2.8.3 calls for base flashing where a shingle roof meets a sidewall, continuous or step, with the vertical leg under the siding, where adopted locally. Step flashing is cited from the shingle manufacturer's installation instructions where they call for it. Photos of the roof-to-wall line and the wall finish; length from the measurement report or a field measurement.
On the sample sheet
- Step flashing: not on the first scope , then documented 36 LF (added)
- Counter flashing: not on the first scope , then documented 36 LF (added)
06Steep and high-roof chargesUnit: SQ
Location
The steep rear facets, and the facets over the two-story section.
Line item
Steep roof charge and high roof (two-story) charge, on the affected facets only
Why it gets left off
Pitch and height are hard to judge from slope photos or a desk review.
What supports it
Pitch by facet from the measurement report, photos of a pitch gauge on the steep slopes, and elevation photos that show the stories. There's no code basis for these charges. They rest on measurement and photos.
On the sample sheet
- Steep roof charge: not on the first scope , then documented 12.60 SQ (added)
- High roof charge (two-story): not on the first scope , then documented 9.80 SQ (added)
07WasteUnit: SQ
Location
The whole roof.
Line item
Shingle quantity including waste
Why it gets left off
A flat waste percentage may not fit a cut-up hip roof with valleys and short runs.
What supports it
The measurement report's waste calculation and the roof geometry behind it: hips, valleys, rakes and facet count.
On the sample sheet
- Laminated shingles, including waste: first scope 31.24 SQ , then documented 32.66 SQ (quantity revised)

Code sections refer to the 2021 International Residential Code. What applies is the code adopted where the roof is, including local amendments. Coverage decisions are made by the insurance carrier.

Carrier's first scope vs documented scope

The same sample roof, as two scopes side by side. Quantities and units only.

Illustrative · Not a real file

Illustrative sample: carrier's first scope compared with the documented scope, by line item. Quantities invented for a sample roof.
#	Line item	Unit	First scope	Documented	Status
01	Remove laminated shingles	SQ	28.40	28.40	On first scope
02	Synthetic underlayment	SQ	28.40	28.40	On first scope
03	waste from measurement report	SQ	31.24	32.66	Quantity revised with documentation
04	rakes added to eaves	LF	148	196	Quantity revised with documentation
05		LF	none	196	Added with documentation
06		SQ	none	5.76	Added with documentation
07		LF	none	112	Added with documentation
08		LF	none	36	Added with documentation
09		LF	none	36	Added with documentation
10	Pipe jack flashing	EA	3	3	On first scope
11		SQ	none	12.60	Added with documentation
12		SQ	none	9.80	Added with documentation

"Added" and "revised" mean added to or revised on the contractor's estimate with supporting documentation. They don't mean the carrier approved the item. The items a real file needs vary by roof, jurisdiction and product. This sample isn't typical of any file and doesn't predict what a carrier will approve.

How a supplement file is built

Stock photograph. Not a SureClaims project.

02 / What we produce

Two services. Built from your photos and measurements.

We also document commercial, interior, fire and water, and total-loss files.Compare services

Asphalt shingle roof with a section of missing shingles — Fig. 01 · stock photograph · illustrative overlay · not a SureClaims project · no measurements shown

Roofing supplements

Supplements for the roof your crew will actually install.

We prepare supplement documentation for line items the current scope doesn't include, on the trades you perform. Each item is tied to your photos, the measurement report, the manufacturer's instructions and code where it applies.

Line-item additions: Each with its unit and quantity.
Photo references: The photos that show each added item.
Measurement and citations: The measurement report, manufacturer instructions and code sections behind each item.
Revised estimate: Updated when the carrier responds.

3 in the carrier's first scope2 revised7 added

Sample sheet · illustrative · not a real file · not typical of any file · "added" isn't carrier approval

Roofing supplements

Top-down view of adjoining commercial roofs of metal and membrane — Fig. 02 · stock photograph · illustrative overlay · not a SureClaims project · no measurements shown

Xactimate and Symbility estimates

Estimates in Xactimate or Symbility, from a single trade to a total loss.

We build the estimate from your photos, measurement report and scope notes. Residential and commercial.

New estimate: The first full estimate on a job.
Revision: An updated estimate after new information comes in.
GC revision: Changes you ask for on an existing estimate.
Your platform: Delivered in Xactimate or Symbility.

Estimates

Documentation standard

The rules for anything we add to a supplement.

01 · Code
Code, where it applies.
When an item is a code requirement, we cite the section and note that it applies where adopted locally.
02 · Manufacturer
Manufacturer instructions.
When the installation instructions call for a component, we reference them.
03 · Measurement report
Measurements.
Quantities, including waste, come from the measurement report.
04 · Your scope
Your trades only.
We document the trades you perform. Nothing you don't install goes on the supplement.

03 / The file

The file, assembled.

The six parts of a supplement file. Choose a layer.

Layer 01 of 06

Summary

The job, the trades you perform, and a short list of the items being added and why, so the reader sees the shape of the file before the detail.

Illustration of how a supplement file is organised, not a real file.

How a supplement file is built

04 / The workflow

From prep to close out.

These are the stages and tasks we run supplement files through. The names come from our own workflow, lightly edited for reading.

Drawing: Supplement file workflow
Sheet: 01 / 01
Scale: Not to scale
Status: Illustration of our workflow stages, not a live file.

01
Stage 1: Preparing the supplement
Supplementer
- Prepare supplement
We review your photos, measurement report and the current estimate, then build the supplement.
02
Stage 2: Active supplement
Follow-up coordinator
- Submit supplement
- General follow-up
- Carrier response
- Revise estimate
The supplement is submitted with its support, and each update is logged on the job. When the carrier responds, we revise the estimate.
03
Stage 3: Your approval
You
- Your review
Your approval is a stage in the workflow. The file sits with you here before it moves to close out.
04
Stage 4: Close out
Account manager
- Good to close
The file is marked good to close.

See the full file lifecycle

05 / Who does what

You run the job. We build the estimate and supplement documentation behind it.

SureClaims is engaged and paid by contractors. We support your estimate.

The lineYou, the contractorSureClaims

The customerYou sell the job and own the relationship with the homeowner.We work for you. We don't represent the homeowner.

The inspectionYou inspect the roof, take the photos and order the measurement report.We work from your photos, measurement report and scope notes.

The tradesYou decide which trades you perform.We document those trades and no others.

The estimateYou send the job and any scope changes.We build and revise the estimate in Xactimate or Symbility.

Open filesYou see where each file stands.We track each open file and log every update on the job.

ApprovalYou approve at the "Your approval" stage.The file waits at that stage for you before close out.

UpdatesYou read them on the job.We post them on the job in your CRM.

01 You, the contractor

Customer: You sell the job and own the relationship with the homeowner.
Inspection: You inspect the roof, take the photos and order the measurement report.
Trades: You decide which trades you perform.
Estimate: You send the job and any scope changes.

02 SureClaims

Customer: We work for you. We don't represent the homeowner.
Inspection: We work from your photos, measurement report and scope notes.
Trades: We document the trades you perform, and no others.
Estimate: We build and revise the estimate in Xactimate or Symbility.

03 Shared workflow

Open files: YouYou see where each file stands.; SureClaimsWe track each open file and log every update on the job.
Approval: YouYou approve at the "Your approval" stage.; SureClaimsThe file waits at that stage for you before close out.
Updates: SureClaimsWe post them on the job in your CRM.; YouYou read them on the job.

Updates live on the job in your CRM, not in a separate portal. Your account manager is the person to call.

Our role

We work on the contractor side of the line.

What we do and don't do

Not a public adjuster. SureClaims is not a public adjuster.
Not the homeowner's representative. We don't represent homeowners or policyholders.
No policy interpretation. We don't interpret insurance policies or give coverage or legal advice.
No settlement negotiation. SureClaims does not negotiate claim settlements.

Coverage decisions are made by the insurance carrier.

06 / Questions

Before the first file.

Read the FAQ

Do you work inside my CRM?

Yes. During onboarding you invite us into your CRM, and we work on the job there. AccuLynx, Roofr and JobNimbus are in use with clients today. If you run something else, raise it on the intro call.

Will you add trades I don't install?

No. We document only the trades you perform, and each item is tied to photos, the measurement report, manufacturer instructions or code where it applies.

How do files get to you?

Through your CRM, once you're onboarded. There's no upload on this site, because claim paperwork carries homeowner details that don't belong on a public web form.

How does the fee work?

We walk through the fee structure on the intro call.

Next step

Start with a call.About your volume and your CRM.

We'll ask how many insurance jobs you run, which CRM you use and who handles supplements now.

Prefer to call?(205) 739-9415

Files are shared through your CRM once you're onboarded, not through this form.

Roofing supplementsBuilt line by line

The roof line items we document, and what backs each one.

Two services. Built from your photos and measurements.

Supplements for the roof your crew will actually install.

Estimates in Xactimate or Symbility, from a single trade to a total loss.

The rules for anything we add to a supplement.

Code, where it applies.

Manufacturer instructions.

Measurements.

Your trades only.

The file, assembled.

Summary

Line-item additions

Photo references

Measurement report reference

Code and manufacturer citations

Your approval